Professional communication in Dutch

You speak Dutch with ease and those around you recognise that you do it well. However there are several occasions when you realise that you lack certain details and nuances in the language, which means that you don’t quite feel like an expert.

Do you want to take on the challenge of improving your Dutch? Be able to master the expressions needed in certain specific circumstances such as telephone contacts or welcoming Dutch-speaking business contacts.

The training course Professional communication in Dutch is ideal for you! Thanks to the numerous exercises and role plays you will develop both your Dutch expressions and etiquette.

Programme:

• How to give a good impression in front of your Dutch-speaking contacts
• Demonstrate professionalism in your Dutch communication:
  • Reception and greeting (in person and by phone)
  • How to present yourself and your organisation
  • Thank-yous
  • How to formulate questions
  • Managing complaints
  • Presenting products and services

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