* Process Sales Order: Entering and processing of Customer Purchase Orders and advising customers of the stock dates;
* Process Sales Inquiries: Identify inquiry, Change request, Communicate Shipping Instructions, Consult ERP, Request Stock Date Improvement, Take action;
* Processing customer order changes and advising warehouse of the changes;
* Providing customers with back order lists and arranging shipment of these goods with the warehouse;
* Advising customers of delivery date changes;
* Scheduling of opening orders and their shipment with the warehouse.